Scams - don't be a victim

What is a scam?

A scam is an illegal scheme to make money by deception. Scams come in different forms, including letters, emails, telephone calls and text messages.

Warning signs

  • It sounds too good to be true: Beware of hype and extravagant promises. If it sounds too good to be true, it probably is.
  • You are contacted out of the blue: You may get a phone call, email or letter from someone you've never heard of.
  • You have to make a quick decision: Scammers don't like to give you time to think. They will try to pressure you into making a decision by saying things like 'If you don't act now, you'll miss out.'
  • You have to give away bank account details: Trustworthy firms will never contact you to ask for this information.

If you see any of these signs in a letter, phone call, text message or email, it could well be a scam.

First of all, don't reply. Then bin it, delete it or hang up. And if you're still unsure, you can call Citizens Advice Consumer Helpline for advice on 03454 04 05 06.

Alternatively, you can report a scam directly to Action Fraud. Visit their website for more information.


The information on organisations within the Your Circle directory does not amount to an endorsement by Gloucestershire County Council of their services. Any use is at your own risk. Please check the organisation's qualifications and inspection reports where applicable. See Disclaimer for details.